Every resource you need to properly understand the innovative technology and intuitive user journeys Zappix visual experience platforms provide
The Zappix Patient Access Package empowers healthcare organizations to optimize their workflows, overcome workforce shortages, and improve access to patients throughout the patient journey through digital automation.
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Digital patient engagement is no longer an optional enhancement; it has become a crucial component of modern healthcare delivery. As patient expectations evolve, healthcare organizations must adapt by leveraging digital tools that foster better communication, access, and personalized care. This whitepaper explores the significant benefits of digital patient engagement, outlines...
This whitepaper explores the root causes of patient no-shows, their impact on health systems, and how technology-driven solutions can help reduce no-show rates and improve both patient and provider outcomes.
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Healthcare consumerism is the trend of patients becoming more involved and proactive in their healthcare decisions. This shift is influenced by increased access to health information, advancements in technology, and higher expectations for personalized care. Healthcare providers must adapt to this change by leveraging digital tools and strategies that support...
Burlington, MA – August 28, 2024 (BUSINESSWIRE) — Zappix, a leading provider of Digital Patient Engagement solutions, announces a new healthcare client, further solidifying its position in delivering cutting-edge, automated patient engagement solutions. The service will include multi-touch automated digital outreach and intake processes, driving efficiency and reducing manual efforts...
BURLINGTON, MASS.(PRWEB)November 15, 2023 —Zappix, a frontrunner in Digital Patient Engagement solutions, proudly announces its latest breakthrough in healthcare technology with seamless integration into a leading Electronic Health Record (EHR) platform. This innovative development empowers patients to schedule, reschedule, and complete payments in real time, marking a significant leap forward...
Missed medical appointments are a growing issue in the healthcare industry. Patients skipping their doctor visits not only affect their own health but also place a financial and operational burden on healthcare providers. In fact, a staggering 61% of patients have reported skipping appointments in the past year due to...
In today’s healthcare landscape, patient access has become a cornerstone of delivering quality care. The rise of digital health technologies has significantly transformed how patients engage with healthcare providers, making access more convenient, efficient, and inclusive. As we trace the evolution of patient access, we uncover key advancements and challenges...
Today, patient access has become a cornerstone of delivering quality care. When patients can easily schedule appointments, access necessary information, and communicate with their providers, the overall experience improves. For healthcare organizations, this translates to better outcomes, increased patient satisfaction, and stronger financial performance. However, achieving seamless patient access requires...
Patient expectations are constantly changing. Patients now demand convenience, personalization, and quick access to healthcare services, prompting providers to rethink how they engage with patients. This is where digital patient engagement comes in. Digital patient engagement refers to the use of technology—such as mobile apps, web-based portals, SMS, emails, and...
Patient no-shows present a serious and ongoing challenge for healthcare providers. These missed appointments disrupt the flow of care, decrease operational efficiency, and lead to significant financial losses. On average, patient no-shows range from 10% to 30%, depending on factors such as the medical specialty, geographic location, and patient demographics(MGMA...
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Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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